This Salem's Fresh Eats location on 18th Avenue S Street has had a variety of customer experiences. Customers generally praised the friendly staff, fast service, and delicious food, often mentioning specific dishes like the grilled shrimp and tilapia, chicken wings, and philly cheesesteak. Many were pleased with the prices, citing them as reasonable for the quality and quantity of food received. However, a few customers reported inconsistent food quality and service, particularly during busy periods or late at night.Several customers noted issues with the restaurant's facilities, such as the cleanliness of the bathrooms, and one customer even mentioned seeing bugs and roaches. A few customers also mentioned that the staff could be more welcoming and attentive, especially when dealing with customers who are experiencing technical issues or have specific requests.It's worth noting that some customers have reported having issues with the restaurant's communication and service, particularly when it comes to handling complaints or resolving problems. Some customers have mentioned that the staff can be rude or dismissive, which can be off-putting for customers.Despite these issues, many customers have expressed their loyalty to the restaurant and plan to continue visiting. The location's hours of operation are also convenient, as it is open late into the night and offers takeout and delivery options. Overall, the restaurant seems to have its strengths and weaknesses, and customers' experiences can vary depending on their individual circumstances and interactions with the staff.