Tampa
Rotech Oxygen & Medical Equipment
70.50
70.50
Overview
Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.
Features
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Overall
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Rotech is a national provider of various medical equipment and supplies, including ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, and wound care supplies. The location on Tally Road in Leesburg City has a wheelchair-accessible parking lot and entrance. Payments can be made via debit or credit cards. However, some clients have reported difficulties in getting through on the phone or receiving timely responses to their inquiries.The business operates on limited hours, with Monday, Tuesday, and Friday available from 9:00 AM to 12:00 PM, and Wednesday available from 9:00 AM to 12:00 PM. The business is closed on Thursday, Saturday, and Sunday.Most clients praise the excellent customer service and friendly, knowledgeable staff. Many clients have expressed gratitude towards specific representatives, such as JR Ruiz, for their professionalism, helpfulness, and patience. Some clients have also appreciated the timely deliveries and efficient setup of medical equipment.However, a few clients have reported poor experiences, including issues with getting through on the phone, unreturned calls, and difficulties in getting medical equipment or supplies in a timely manner. One client reported waiting for several months to get a CPAP machine, while another client experienced delays in getting a walker delivered.The business seems to be inconsistent in its ability to meet client needs, with some clients receiving excellent service and others experiencing significant difficulties. It's essential for clients to be aware of the limited hours of operation and potential difficulties in getting through on the phone.In terms of innovativeness, the business appears to be utilizing standard medical equipment and supplies, with no notable or cutting-edge technology or approaches being implemented. However, the ability of some representatives to adapt to unique situations and go above and beyond to meet client needs is commendable.In summary, while Rotech has its strengths in terms of customer service and helpful representatives, the business seems to be plagued by inconsistent service, limited hours of operation, and difficulties in getting through on the phone.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
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Oxygen equipment supplier
Medical supply store
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