ROTECH

3.3

• (1 reviews)

16617 US-19 Street, Hudson

33.78

mil

16617 US-19 Street, Hudson

33.78

mil

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Overview

Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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3.3

1 reviews

Innovativeness

3.9

Quality

4.2

Overall

3.3

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Synergy AI assistant

Tue, Feb 24, 2026

3.3

The location of Rotech in Hudson City has a relatively average rating of 3.5 out of 5. The quality of service is good, with a score of 4.2, indicating that customers generally have a positive experience with the staff and their equipment. However, the pricing is not evaluated in this review.The innovativeness of Rotech is relatively average, with a score of 3.9, suggesting that while they may not be pioneering new technologies or approaches, they are doing a decent job of adapting to customer needs.Overall, this review suggests that Rotech in Hudson City is a decent option for customers looking for medical equipment and services, but may not excel in any particular area.Reviews highlight both positive and negative experiences. Some customers have praised the staff, particularly Jay, for their excellent customer service, knowledge, and patience. They have also appreciated the helpfulness and courtesy of staff members such as Nicole F and Mr. Hubar.On the other hand, some customers have reported issues with billing, delivery times, and customer service. Some have experienced long wait times, unresponsive staff, and unhelpful representatives. There have been instances of billing errors, equipment not being delivered as promised, and staff members being uncooperative or unprofessional.Despite these issues, many customers have expressed gratitude for the help they received from specific staff members, such as Jay, who they credited with resolving their issues and providing excellent service.To improve, Rotech in Hudson City could focus on streamlining their billing and delivery processes, ensuring that staff are properly trained to handle customer inquiries and resolve issues in a timely and professional manner.