Tampa
ROTECH
39.21
39.21
Overview
Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.
Features
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Review of Rotech medical equipment supplier at Building 1799, Desoto Rd Road, Sarasota City is mixed. On the positive side, this company offers a wide range of services, including home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, and medical equipment supply. Their working hours are limited, with Monday to Friday being available for three hours. One customer was satisfied with the quick delivery of a wheelchair within 48 hours. However, several customers experienced poor customer service, long delays in response, and difficulties in getting issues resolved. They also received outdated equipment, had issues with supplies, and were billed incorrectly. Some customers even reported being hung up on and received rude treatment. On the negative side, there have been complaints about the company's policy of shipping supplies via USPS, resulting in lost or undelivered orders. Another customer was not satisfied with the mask fitting process and felt that the staff did not explain things clearly. The company has received numerous complaints about its billing practices and the way it handles customer service. Some customers have had to contact the company multiple times to resolve issues, only to be met with unhelpful and unfriendly staff. There have also been reports of the company being unwilling to listen to customers' concerns or to provide refunds for unused supplies. Some customers have even accused the company of being unprofessional and dishonest.
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Hours
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Categories
Shopping
Tools Stores
Medical Service
Pharmacies
Medical supply store
Oxygen equipment supplier
Medical equipment supplier
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