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Rooms To Go Furniture Corporate Headquarters

2.1

• (1 reviews)

11540 US-92 Street, Seffner

10.13

11540 US-92 Street, Seffner

10.13

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Overview

Affordable home furniture for sale from Rooms To Go. Best place to shop online for quality home furniture for less. Or find a store near you: over 150 stores nationwide. Delivered fast, right to your door.

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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In-store pickup

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2.1

1 reviews

Overall

2.1

Pricing

3.0

Quality

2.1

Innovativeness

3.5

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Synergy AI assistant

Mon, Feb 23, 2026

2.1

This business location has numerous complaints about customer service, quality of products, and price. Many customers have experienced delayed or incorrect deliveries, and some have received damaged or defective products. Some customers have also reported difficulty in returning or exchanging products, with the company citing "corporate policy" as the reason for not honoring returns or exchanges. Several customers have mentioned that the quality of the products is not as expected, with issues such as peeling leather, broken parts, and poor construction. On the pricing side, some customers have felt that the prices are overpriced for the quality of the products received. The innovativeness of the business is also a concern, with some customers feeling that the company has become too reliant on online sales and has neglected its brick-and-mortar stores.One of the most significant issues with this business is the lack of accountability and responsiveness from customer service. Many customers have reported being hung up on, ignored, or told that there is nothing that can be done to resolve their issues. This has led to a lot of frustration and anger among customers, with many stating that they will never do business with this company again.Another issue is the poor quality of products. Many customers have received products that are damaged, defective, or not as described. Some have reported issues with the materials used, while others have found that the products are not built to last. This has led to a lot of wasted time and money for customers, who have to deal with the hassle of returning or exchanging products.The pricing of the products is also a concern. While some customers may find the prices to be competitive, others have felt that they are overpriced for the quality of the products received. This has led to a lot of complaints and dissatisfaction among customers.The innovativeness of the business is also a concern. With the rise of online sales, some customers have felt that the company has become too reliant on this channel and has neglected its brick-and-mortar stores. This has led to a lack of personal touch and service, which has affected the overall customer experience.Overall, this business location has a lot of issues that need to be addressed. While some customers may have had positive experiences, many more have had negative ones, which has led to a low overall rating. The company needs to take steps to improve its customer service, product quality, pricing, and innovativeness in order to regain the trust of its customers.