The facility provides quality care, but has some issues with pricing. The staff is friendly and helpful, with many clients praising Lorell, a client care coordinator. She is described as caring, kind, and knowledgeable, and goes above and beyond to help clients. However, some clients have reported negative experiences, including issues with the facility's cleanliness and staff behavior. The facility has a gym and offers various activities, but some clients feel that there are not enough fun activities planned. The website does not accurately represent the facility, and some clients have reported feeling uncomfortable or disrespected by staff.