This business location is generally satisfying, but it has some room for improvement. The store's quality of work is not consistent, as shown by the different ratings. Some customers have been very happy with their experience, while others have had issues. Pricing is generally fair, as most customers have been satisfied with the cost. The store appears to be innovative, as they offer a wide range of services, including watch repair, battery replacement, and custom band design. However, the lack of consistency in quality may be a concern.Some customers have reported having issues with their watches after taking them to this location. One customer had to return their watch multiple times because it was not set correctly, and another customer had to replace their watch battery a year after it was originally replaced. Additionally, some customers have reported being treated rudely by the staff.On the other hand, many customers have been very happy with their experience at this location. They have reported that the staff is friendly and knowledgeable, and that the work is done quickly and at a fair price. Some customers have even reported that the staff has gone above and beyond to help them with their watches.It's worth noting that the business hours are limited, and the store is closed on Wednesdays and Sundays. This may be a concern for customers who need to take their watches in on these days.Overall, this business location has both strengths and weaknesses. While it has a good reputation and offers a wide range of services, it may not be the best choice for customers who are looking for consistent quality and reliable service.