This business has several issues with its customer service. The representatives are often rude and unprofessional, with some customers reporting being talked down to or hung up on. The company's website and app are also not functioning properly, making it difficult for customers to access their accounts or make payments. The worst part is that the company refused to provide proof of the debt to one customer, which is a clear breach of trust. There are also several complaints about the company's calls being made to the wrong person or being made after being asked to stop. The working hours listed are standard, but the lack of a Saturday and Sunday schedule may be inconvenient for some customers. Unfortunately, the lack of responsiveness to customer complaints is a major concern.