This business is a one-stop-shop for all your appliance needs, offering a wide range of refrigerators, ice makers, commercial ovens, and other equipment. The staff is friendly and courteous, with many reviewers praising their exceptional customer service. The business has a small-town feel, with the owner, Troy, being highly responsive and reliable.The business has a wide selection of high-end appliances, often at significantly lower prices than other retailers. However, there have been some issues with the quality of certain appliances, with one reviewer experiencing a safety hazard with a used Viking range. The business has a long history of excellent customer service, with many reviewers praising their helpfulness and professionalism.While the business has a wide range of equipment, there have been some issues with the quality of certain products. One reviewer experienced a safety hazard with a used Viking range, which was previously sent to a junkyard due to being a safety hazard. This has raised concerns about the business's sourcing and quality control processes.The business has a long history of excellent customer service, with many reviewers praising their helpfulness and professionalism. However, the owner's response to a negative review was dismissive and defensive, which may raise concerns about the business's customer service and problem-solving abilities.Overall, this business is a great resource for those looking for high-end appliances at affordable prices. However, it's essential to be cautious when purchasing used equipment and to thoroughly research the business's quality control processes.One potential issue to be aware of is the business's sourcing and quality control processes, which may lead to safety hazards or other quality issues with certain appliances. It's essential to carefully review any appliance before purchasing, especially if it's used.