The location has a great reputation among customers. Most reviewers praised the helpful and friendly staff, particularly Mike, Scott, and Preston, who were extremely helpful and professional. The availability of rental equipment and tools is also a major plus, with many customers mentioning that they found everything they needed for their projects. The prices are considered very reasonable, with some customers mentioning that they were cheaper than other options. However, one customer had a negative experience with a phone representative, Tammy, who was unhelpful and defensive. Another customer had an issue with a full deposit being held for an extended period of time, but it was eventually resolved after contacting corporate. Despite these issues, the majority of reviewers were extremely satisfied with their experience and would recommend the location to others.