Based on customer reviews, Renewal by Andersen appears to be a reliable and professional business with high-quality services. The company's installation teams, including Eric, Laz, and other crew members, are praised for their professionalism, courtesy, and attention to detail. Customers appreciate the thoroughness and quality of the work, as well as the cleanliness of the work site. The company's customer service is also commended for being responsive and helpful. However, one customer had a poor experience with scheduling and follow-up, highlighting the need for improvement in this area.Customers have reported high levels of satisfaction with the final results, with many praising the new windows and doors for their quality and aesthetic appeal. The company's use of high-quality materials and craftsmanship is evident in the finished products. The installation process is described as efficient and well-organized, with a clear plan in place to minimize disruption to customers' daily lives. Overall, Renewal by Andersen seems to be a well-run business that prioritizes customer satisfaction and quality workmanship.