Renew Spa and Wellness

4.2

• (1 reviews)

14325 N Dale Mabry Hwy Highway, Tampa

9.62

mil

14325 N Dale Mabry Hwy Highway, Tampa

9.62

mil

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Wheelchair accessible entrance

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4.2

1 reviews

Pricing

4.5

Quality

4.2

Innovativeness

4.2

Overall

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The spa and wellness center is located at Building 14325, N Dale Mabry Hwy Highway, Tampa City, and offers a wide range of services, including massages, facial treatments, and meditation sessions. While some clients have praised the center's relaxing atmosphere and skilled therapists, others have experienced issues with communication, professionalism, and quality of service.Some clients have reported difficulties in getting appointments or canceling services, while others have been satisfied with the promptness of staff responses. The center's management has taken steps to address these concerns, but it seems that inconsistent communication remains a challenge.Despite these issues, the center has received numerous positive reviews for its cleanliness, friendly staff, and effectiveness of treatments. Many clients have appreciated the center's attention to detail and willingness to customize services to meet their needs.However, a few clients have expressed concerns about the center's quality of service, including issues with scheduling, staff behavior, and treatment outcomes. One client reported a negative experience with a massage therapist who touched them inappropriately, and another client had concerns about the center's sanitation practices.Overall, while the Renew Spa and Wellness Center has its strengths, it also faces challenges in terms of communication, quality of service, and professionalism. To improve, the center could focus on developing a more consistent and responsive communication strategy, providing ongoing training and support to its staff, and ensuring that all services meet high standards of quality and sanitation.Some notable issues with the spa include the owner's behavior, with several clients reporting unprofessional or rude interactions with Toni, the owner. Additionally, some clients have experienced issues with billing and refunds, with one client reporting that they were charged for a service they did not receive.