Tampa
REI Bike Shop
2.88
2.88
Overview
Learn how to fix your bike, camp cooking tips, kayaking excursions and more with REI. Find classes and events in your area.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
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Overall
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This location seems to offer a wide range of services related to sports and fitness, including bike repair and maintenance. The staff appears to be knowledgeable and helpful, with many customers expressing their satisfaction with the service they received. Chris and his team, in particular, were able to diagnose and fix a complex electrical problem on an e-bike that other shops couldn't, earning a 5-star review. The store also offers a variety of classes and events, making it a great resource for those interested in outdoor activities like kayaking and camping.However, one customer had a negative experience with the shift leader, who did not listen to their needs and tried to upsell them on unnecessary repairs. This incident was particularly frustrating because the leader even damaged the customer's bike by tearing up the cable for the front derailer. This issue highlights the importance of effective communication and customer service in a retail environment.The store has a convenient location with on-site parking and wheelchair accessibility. The working hours are also quite flexible, with extended hours on weekdays and a decent weekend schedule. The prices for services seem to be a bit high, with one customer expressing disappointment at the $32 labor cost for brake pad replacement.Overall, this location seems to be a great resource for sports enthusiasts, but may not be the best choice for those on a tight budget.
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Categories
Sports & Fitness
Home & Daily Service
Bicycle repair shop
Bicycle Shop
Appliance Repair
Bicycle club
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