This review is based on information from multiple sources, including customer feedback and reviews. The business location seems to be doing well overall, with a 4.1-star rating. However, some customers have expressed concerns about the quality of the homes, with a 3.7-star rating in that area. Prices seem to be a strong point for the business, with a 4.6-star rating. The business is also seen as innovative, with a 4.4-star rating in that area. However, some customers have reported issues with customer service and communication. For example, one customer reported having to wait several months for their home to be started, and another customer reported being sent on a "wild goose chase" to find parts for their 2004 Champion home. Overall, the business seems to be doing well in some areas, but could improve in others. One issue that stands out is the lack of communication and follow-through with customers. Several customers have reported having to beg for updates or information, and some have been left waiting for extended periods of time. This is a problem that the business needs to address in order to improve customer satisfaction and retention. In terms of quality, some customers have reported issues with the homes themselves, such as uneven walls, thin paint, and bulging siding. While these problems may not be unique to this business, they do suggest that the business may need to improve its quality control processes. Finally, some customers have reported being sent to other dealers or being told to contact other companies for help, which suggests that the business may be struggling to meet customer needs. This is a problem that the business needs to address in order to improve customer satisfaction and retention.