The moving company has a solid reputation, with a high rating from previous customers. Many reviewers praise the team's professionalism, care, and attention to detail. They handle fragile items with extra padding and straps, and work efficiently to complete the move. Some reviewers mention that the team is friendly, courteous, and communicative, making the moving process stress-free.However, there is one notable issue - the company's minimum-hour billing policy, which some reviewers find extortionate and unprofessional. One reviewer reported being charged for extra hours not worked, and another reviewer mentioned that the team was slow and left the reviewer's apartment in disarray. These issues suggest that the company may need to work on its billing practices and customer communication.Overall, the company seems to have a strong team and a solid reputation, but may need to address some customer service concerns to maintain its high rating.