Guaranteed Rate on Channelside Drive is a well-established financial institution that offers mortgage loans and other financial services. The business is accessible for people with disabilities, with a wheelchair-accessible parking lot and entrance. Rating provided by third parties is 3.9 out of 5 stars. The team at Guaranteed Rate is comprised of experienced professionals, including Ron Erdmann Sr, who has an impressive record of providing low-cost home purchases, mortgage refinances, and fast closings. The business hours are standard, from 9 am to 5 pm, Monday through Friday. This might not be ideal for those who need to conduct business outside of these hours. A number of customers have reported positive experiences with the company, citing ease of use, helpful staff, and satisfactory results. However, there have also been some complaints about unresponsive staff, difficulties with communication, and incompetent service.