The experience at R.T. Moore is mostly satisfactory, with a good overall performance. The quality of services provided is consistently high, with customers often praising the professionalism and efficiency of the technicians. However, there are some issues with pricing, which may be a concern for some customers. On the other hand, the company is quite innovative in its approach to plumbing services, which is reflected in its use of modern technology and techniques.The company's physical location is easily accessible, with a wheelchair-friendly entrance and parking lot. The working hours are standard, with no services available on weekends. The phone number and website link are provided for customers to easily contact or learn more about the company.The customer service is a strong point of R.T. Moore, with many customers praising the staff for their responsiveness, punctuality, and professionalism. However, there have been some instances where customers have experienced issues with scheduling and communication.The company has a good reputation, with a 3.9-star rating from third-party sources. The majority of customer feedback is positive, with many customers praising the quality of work, professionalism, and customer service. However, there have been some negative reviews, mainly related to issues with pricing and communication.One notable issue that has been raised by customers is the lack of responsibility shown by some of the company's employees. This has resulted in damaged property, accidents, and a negative experience for some customers. The company has acknowledged these concerns and has attempted to address them through direct communication with customers.Overall, R.T. Moore is a solid choice for plumbing services, with a strong focus on quality and customer service. However, customers should be aware of the potential issues with pricing and communication, and be prepared to address any concerns that may arise.