This place is quite a mixed bag. On one hand, the staff seems to care about their customers, as seen in some of the glowing reviews. However, there are several complaints about poor service and a lack of professionalism. The company seems to be inconsistent, with some reviewers raving about their experience while others have had issues with false alarms, rude staff, and a general lack of consideration.One major issue is the quality of the services they provide. Several reviewers have mentioned experiencing false alarms, which can be frustrating and even traumatic for those affected. It's surprising that the company can't seem to get their systems working properly after so many complaints.Another issue is the pricing, which seems to be a bit steep compared to what some reviewers expected. While it's not the highest score, it's still a decent rating, suggesting that the company may be charging a premium for their services.It's worth noting that the company has changed its name to Pye-Barker Fire & Safety, which may be a sign of a rebranding effort. However, this doesn't seem to have resolved the issues with quality and professionalism that some reviewers have experienced.Overall, while there are some positive reviews, the negative comments seem to outweigh the positive ones, making this place a bit of a gamble.