This location has a lot of potential, but it seems to be struggling with consistency and quality of service. The business description promises a guaranteed reservation for rental trucks, but it seems that the staff may not always be available to fulfill this promise. The location has a wheelchair-accessible entrance and parking lot, which is a positive aspect.One major issue is that the staff appears to be inadequately trained, as evidenced by a customer's experience of being unable to receive propane service due to a lack of cross-trained employees. This is a major problem, as it directly impacts the customer's ability to use the advertised services.The pricing appears to be reasonable, but this may not be enough to compensate for the poor quality of service. The business has a wide range of services, including truck rental, storage, and moving supplies, which suggests a good scope of offerings.The location's hours of operation are somewhat limited, with no clear indication of when the staff will be available to assist with propane services. This lack of clarity may lead to frustration for customers who are trying to plan their visits.Overall, this location needs to work on improving its staff training and customer service to match the high expectations set by its business description.