The overall experience at this Prometric Test Center is average. While some aspects of the location are impressive, there are also some notable issues. The staff's behavior is a major concern, with several reviewers describing them as rude and unfriendly. This is a significant drawback, especially considering the high-stakes exams that are typically taken at this location. The center's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the overall quality of the experience is somewhat marred by the staff's behavior and the lack of a smooth and efficient process. The pricing is competitive, and the center's ability to accommodate different exam formats is a plus. Despite some issues, the innovativeness of the center's approach to testing is notable, and some reviewers have had positive experiences with the staff and the facility. However, the overall rating is brought down by the consistent reports of poor staff behavior.The cleanliness and organization of the facility are generally good, with some reviewers praising the quiet and comfortable testing environment. However, there have been reports of disruptions, such as noise from construction or other activities in adjacent rooms, which can be distracting and affect the testing experience.Some reviewers have also reported issues with customer service, including difficulty in getting assistance or resolving problems. This is a significant concern, especially for those who are taking high-stakes exams.Despite these issues, some reviewers have had positive experiences with the staff and the facility, describing them as friendly and helpful. The center's ability to accommodate different exam formats and provide a smooth and efficient testing experience is also a plus.Overall, while this Prometric Test Center has some notable strengths, the consistent reports of poor staff behavior and issues with customer service bring down the overall rating.