Pritchard Pianos is a small business located in Sarasota City, with a wide range of products and services. It is open from Monday to Friday from 10:00 to 17:00, and on Saturday from 10:00 to 15:00. The store has a wheelchair-accessible entrance and parking lot. The owner, Clark Dawson, is very friendly and welcoming, and the staff is knowledgeable and helpful. They offer a wide range of pianos, from digital to acoustic, and even provide piano lessons and tuning services. The store also has a beautiful selection of musical instruments, including sheet music and other accessories.The store's policy is to be fair and transparent, and they do not push customers to buy more than they can afford. They also offer financing options and trade-in value for previous pianos. However, it's worth noting that there have been some issues with customer service in the past, including one customer who reported being treated poorly by the staff.One of the highlights of the store is its commitment to providing excellent customer service. The staff is always willing to help customers find the right piano for their needs, and they take the time to explain the features and benefits of each instrument. They also offer free delivery and setup for new pianos, which is a great convenience for customers.In terms of pricing, Pritchard Pianos offers competitive prices for its products and services. They also offer financing options and trade-in value for previous pianos, which can help customers save money. However, it's worth noting that some customers have reported feeling pressured to buy more expensive pianos or accessories.In terms of innovativeness, Pritchard Pianos seems to be ahead of the curve in terms of technology. They offer a wide range of digital pianos with advanced features such as weighted keys and realistic sound. They also offer online tutorials and resources for customers who want to learn more about playing the piano.Overall, Pritchard Pianos is a great place to shop for pianos and musical instruments. The staff is knowledgeable and helpful, and the store offers a wide range of products and services. However, it's worth noting that customer service can be inconsistent, and some customers may feel pressured to buy more than they can afford.