This business has a very high overall score, with all aspects receiving perfect ratings. The quality of their work is consistently excellent, with clients praising the expertise and care taken by the staff. Pricing is also very reasonable, with many clients noting that they were fair and competitive. The business also shows a high level of innovativeness, with a strong focus on using the latest technology and techniques to restore and preserve artwork. However, it's worth noting that there's a common thread of one client being left waiting for over 5 weeks for their artwork to be restored, highlighting the potential for long wait times.