This location is a part of a larger security company, Prime Protection LLC, and it offers a variety of services, including home and business security systems, fire protection, and CCTV security cameras. The location is wheelchair accessible and has a professional staff that provides excellent customer service. The staff is knowledgeable about the products and services they offer and can explain them in detail to customers. They are also patient and understanding, taking the time to address any concerns or questions customers may have. The company uses ADT monitored alarm systems, which provide 24/7 monitoring and instant alerts in case of an emergency. The systems are state-of-the-art and can be customized to meet the specific needs of each customer. However, some customers have reported issues with billing and customer service, including being charged for services they did not use. The company has a policy of not charging customers for services they do not want, but in some cases, this policy may not be followed. Despite this issue, the location has a good reputation and is well-liked by many customers. The staff is professional and courteous, and the company offers a wide range of services that can help protect homes and businesses from security threats. It's worth noting that the company is an authorized dealer for ADT, and any issues with billing or customer service should be reported to ADT corporate, not the local location. Overall, this location is a good choice for customers looking for a reliable and professional security company. However, it's always a good idea to do your research and read reviews from multiple sources before making a decision.