This parking lot is located at Building 401, S Street, Floor orida Ave, Tampa City, but it's unclear if it's actually in Tampa City, as the description mentions New Orleans, LA. The business hours are 24/7, which is convenient, but it's unclear if the parking lot is actually open and operational during those hours.The parking lot has wheelchair accessible parking and entrance, which is great for visitors with disabilities. However, the customer service seems to be a major issue, as two reviewers mentioned being treated rudely and unhelpfully by the staff. One reviewer was blocked in by another car for three hours and had a hard time getting help from the customer service. Another reviewer had a problem with event parking and was charged extra fees, which led to an unnecessary headache.The parking lot accepts debit cards, which is a convenient payment option. However, it's unclear if other payment options are available.Overall, this parking lot seems to have some major issues with customer service and pricing, which need to be addressed.