The business is located in a convenient place, near the seaport, making it easy to access for cruise ships. The facility has a paid parking lot and on-site parking, which is convenient for visitors. Additionally, the location is wheelchair accessible, with accessible restrooms, parking lots, and entrances. However, some visitors have reported waiting in line for a long period of time, especially in the sun. There is also a concern about limited access due to a short entry point and merging traffic lanes. Despite some drawbacks, the facility seems to be well-organized, and staff is generally helpful and professional.