Pool Troopers offers a variety of services including pool cleaning, repair, and maintenance. They have a strong focus on providing good quality service, as evident from the numerous positive reviews. Many customers praise their technicians for being professional, friendly, and efficient. However, some customers have reported issues with inconsistent service, missed appointments, and poor communication. The pricing is generally considered reasonable, with some customers appreciating the "Net Zero Approach" of pricing for their chemical service.Some customers have reported issues with the quality of service, citing problems such as green pools, dirty filters, and poor chemical balances. In some cases, customers have reported feeling frustrated with the high turnover rate of technicians, which can lead to inconsistent service. However, the company has made an effort to address these issues and provide better communication with their customers.Pool Troopers has a strong focus on innovativeness, offering a range of modern technologies and services to keep pools clean and efficient. However, some customers have reported issues with the company's customer service and communication, which can be a major drawback.One notable issue is the high rate of no-shows and poor communication from the company. Some customers have reported feeling frustrated with the lack of response from the company, particularly when issues arise. This can be a major turn-off for customers who value good communication and prompt resolution of issues.Overall, Pool Troopers has a lot to offer in terms of quality services and innovative technologies. However, the company needs to work on addressing the issues with customer communication and service quality to better meet the needs of their customers.