The business has an excellent reputation, with all positive reviews highlighting the exceptional service and knowledge of the staff. The owners, Dwayne and Allison, are mentioned specifically for their helpful and accommodating nature. The store offers a wide range of products and services, including expert bike fitting and repairs, making it a go-to destination for triathletes and cyclists in the area.The location is well-stocked with high-quality products, including professional-grade racing bikes. The staff is knowledgeable and helpful, taking the time to understand customers' needs and providing personalized recommendations. The store's exchange policy is also praised for giving customers peace of mind.However, one reviewer had a negative experience, feeling that the prices were too high for a beginner. This may be a consideration for some customers, but the majority of reviews suggest that the store's commitment to quality and customer service is worth the investment.Overall, the store appears to be a well-run and customer-focused business that prioritizes building a supportive community of triathletes and cyclists. The owners and staff are clearly passionate about their work and dedicated to providing the best possible experience for their customers.