The location, located in Building 220, W Waters Ave Avenue, Tampa City, appears to be a community service organization that provides a donation pickup service. However, the experiences of several customers have been disappointing. Many reviewers have reported that the organization failed to show up for scheduled pickups, leaving donors with damaged or unusable donations. Some reviewers also expressed concern that the organization is more interested in selling donated items for profit than in serving the community or supporting veterans, who are supposedly the recipients of the donations. This lack of accountability and reliability raises serious concerns about the quality of service provided by this organization. Unfortunately, the customer service has been described as poor, with many reviewers feeling that they were not treated with respect or professionalism. Despite some positive reviews, the overall experience for most customers has been negative. There is one major issue with this organization, which is the unreliability of their pickup service.