This location appears to be a well-established and reputable business, with a strong focus on customer service and quality. The staff is professional, knowledgeable, and friendly, with a family-owned business approach that adds to the sense of community. The laboratory services are accurate and reliable, with a quick turnaround time that is impressive. The pricing is competitive, and the company has a strong reputation for being a trustworthy and reliable partner for environmental testing needs. However, there seems to be a slight issue with responsiveness to customer inquiries, as indicated by a couple of complaints about not receiving answers to phone calls or emails. Overall, this location is a great choice for anyone in need of environmental testing services, but they could improve on their communication skills.