The business location is a pet day care and grooming facility. The overall rating is 4.2 out of 5. The quality of the service is good, with a rating of 4.3 out of 5. The pricing is reasonable, with a rating of 4.8 out of 5. The business seems to be innovative, with a rating of 4.5 out of 5.The facility has a wide range of services, including dog training, pet boarding, and construction and development. The staff is friendly and welcoming, and the owners are actively involved in ensuring the well-being of the pets.The location is clean and well-maintained, with a wheelchair-accessible parking lot and entrance. The staff is knowledgeable and able to provide excellent care for pets with special needs. The business has a good reputation and is well-established in the community.However, there have been some issues with customer service, including difficulty in getting ahold of management and inconsistencies in communication. There have also been some concerns about the quality of care for pets, including one incident where a dog became dehydrated due to inadequate staffing.Overall, the business seems to be a good option for pet owners who are looking for a reliable and trustworthy pet day care and grooming facility. However, it may be worth exploring other options to ensure that your pet receives the best possible care.One issue that was not properly resolved was when a client reported that their dog became dehydrated due to inadequate staffing. The business did not take adequate steps to address the issue, and the client was left feeling frustrated and concerned about their pet's well-being.Another issue that was not properly resolved was when a client reported difficulty in getting ahold of management and inconsistencies in communication. The business did not take adequate steps to address the issue, and the client was left feeling frustrated and concerned about their pet's care.It's worth noting that the business has made efforts to improve its services and address customer concerns. However, it's essential to continue monitoring and addressing these issues to ensure that the business provides the highest level of care and service for its clients and their pets.