Petals Florist is a small business that has received mostly positive reviews from customers. The business has a convenient location, with on-site parking and wheelchair accessibility. The staff is known for being friendly and helpful, with some customers praising their ability to go above and beyond to meet their needs.The business has a wide range of products, including flowers, gift baskets, and balloons. They also offer delivery and same-day service, which is convenient for customers who need to send flowers quickly. The quality of the products is generally good, with many customers praising the beauty and freshness of the flowers.However, some customers have reported issues with the business, including delayed delivery and poor customer service. One customer had a particularly negative experience, claiming that the staff was rude and that the website was inaccurate.Overall, Petals Florist is a solid choice for customers looking for a local florist with a wide range of products and convenient services. However, customers should be aware of the potential for delays and poor customer service.It's worth noting that the business has a high rating of 4.1, but the overall rating of 4.2 suggests that there may be some issues that need to be addressed. The quality rating of 4.1 is slightly lower than the overall rating, suggesting that there may be some room for improvement in this area. The pricing rating of 5.0 suggests that the business is competitive in terms of pricing, and the innovativeness rating of 4.5 suggests that the business is willing to try new things and offer unique products and services.