The office has a mixed reputation among patients. Some appreciate the friendly and efficient staff, as well as the doctors who care about their patients. However, there are numerous complaints about the office's unprofessional staff, long wait times, and lack of follow-through with important information. Several parents have had negative experiences with the office's staff, citing condescending attitudes and unhelpful interactions. Some have reported difficulty in scheduling appointments, getting test results, and even receiving callbacks from the office. On the other hand, some patients praise the office's cleanliness, pleasant atmosphere, and friendly staff. They appreciate the office's willingness to accommodate their schedules and provide timely services.One of the major issues is the inconsistent communication and follow-through with patients. Several parents have expressed frustration with the office's lack of responsiveness, including delays in scheduling appointments, getting test results, and even receiving callbacks from the office. The office's unprofessional staff has been a significant concern for many patients. Some have reported being spoken to in a condescending manner, having their concerns dismissed, and being left feeling unheard and unvalued. The office's willingness to accommodate patients' schedules is another positive aspect. Several parents have appreciated the office's flexibility and ability to schedule appointments quickly, even during times of high demand.The office's cleanliness and pleasant atmosphere are also notable strengths. Several patients have praised the office's welcoming environment, clean facilities, and friendly staff.