Tampa
Peace River Center Lakeland Crisis Campus
31.96
31.96
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Pricing
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The location of the mental health service is very accessible, with wheelchair-accessible restrooms, parking lot, and entrance. However, the quality of the service seems to be a major issue, as evidenced by numerous complaints about rude staff, long wait times, and unprofessional behavior. Some clients have reported feeling disrespected and unheard by the staff, which can be particularly traumatic for individuals seeking help for mental health issues.On the other hand, the pricing of the service seems to be satisfactory, with many clients expressing gratitude for the affordable rates. Additionally, some clients have praised the crisis counseling services, citing helpful and supportive staff.One major issue that stands out is the lack of communication and responsiveness from the staff. Many clients have reported difficulty in reaching staff members by phone, and some have even received unhelpful or dismissive responses to their concerns.To improve, the location could focus on hiring more staff, particularly crisis counselors, and investing in better communication systems to ensure that clients receive timely and compassionate support. By addressing these issues, the location can provide a more welcoming and effective experience for clients seeking mental health services.
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Categories
Medical Service
Mental Health
Mental health service
Mental health clinic
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