Tampa
Payless Car Rental
4.89
4.89
Overview
Payless Car Rental offers the best rental car rates at airports, many hotels and city locations across the United States. Take Payless Car Rental on your next trip and get great deals and our lowest rental car rates.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Pricing
Innovativeness
Overall
Quality
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This review is a mixed bag. The car rental agency, Payless, has its positives and negatives. On the positive side, the overall experience is average, with a score of 2.4 out of 5. The quality of the cars is decent, with a score of 2.6 out of 5. However, the pricing is a bit higher than expected, with a score of 3.1 out of 5.On the negative side, the innovativeness of the agency is lacking, with a score of 2.1 out of 5. It seems that the agency is not adapting to the changing needs of customers or offering unique features that set it apart from other car rental agencies.The review highlights several issues with the agency, including long wait times, hidden fees, and a lack of transparency. The reviewer also mentions that the car they rented was dirty and had scratches, which is not what you would expect from a car rental agency.However, the reviewer does mention that the staff was friendly and helpful, which is a positive aspect of the agency. Overall, the review suggests that Payless is an average car rental agency that needs to improve its innovativeness and customer service.One major issue that stands out in this review is the fact that the agency tries to scam customers with hidden fees and upselling tactics. This is a major red flag and suggests that the agency is more interested in making a quick profit than in providing good service to its customers. This issue is highlighted in several of the reviews, including the one from 01/25/2022, which mentions that the agency lost the car and charged the customer a $60 security fee. This is a clear example of the agency trying to take advantage of its customers.
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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