This place has absolutely won my heart with its outstanding service. Every time I bring my fur babies to Paws 'n' Rec - Grace St., they come back home happy, tired, and smelling like an angel. The staff is super friendly, welcoming, and loving. They genuinely care about each and every pup that comes through their doors, and it shows in the way they treat them.The facility itself is clean, well-maintained, and has a wonderful energy. They have a great system in place to ensure the pups get the right amount of attention and exercise, and the owners are always keeping an eye on them.One thing that really stands out is the love and attention they give to each pup. They're not just a daycare or a boarding facility; they're a home away from home for these furry friends. The owners and staff are like a big, happy family, and they make sure each pup feels like they're part of it.My only suggestion would be to consider offering more flexible pricing options. While the pricing is competitive, it can be a bit steep for some pet parents who may not be able to afford it. But that being said, I would totally recommend Paws 'n' Rec - Grace St. to anyone who wants the best for their fur babies.As for innovativeness, I think they're doing a great job of staying ahead of the curve. They're always coming up with new and exciting ways to keep the pups engaged and entertained, and they're always looking for ways to improve their services.Overall, I would give Paws 'n' Rec - Grace St. 4.9 out of 5 stars. The only thing that keeps me from giving them a full 5 stars is the pricing. But if you're looking for a top-notch pet care facility that truly cares about your furry friend, look no further.