The business has a good overall reputation, with an average rating of 4.8 out of 5. The quality of the jet ski rentals is also high, with an average rating of 4.7 out of 5. However, the pricing might be slightly above average, with an average rating of 4.5 out of 5. The business has also shown innovativeness in its operations, with an average rating of 4.9 out of 5. The business has a clear description of its services and a straightforward reservation process. The owners are friendly and accommodating, providing a thorough safety briefing and offering guidance on navigating the waters. They also provide top-notch equipment, including new and well-maintained jet skis with Bluetooth speakers. Many customers have praised the business for its excellent customer service and responsiveness. Some customers have mentioned that the business is family-owned and veteran-operated, which adds to its appeal. However, there is a single issue mentioned by one customer: online information not accurately reflecting the insurance requirements for rental. This discrepancy might be a potential area for improvement for the business.