Tampa
Palazzo Lakeside Hotel
65.33
65.33
Overview
Unassuming property by a lake offering relaxed rooms & an outdoor pool, plus free breakfast & Wi-Fi.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
Innovativeness
Quality
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This resort hotel is a good option for travelers looking for a relaxing stay in Kissimmee City. The property is situated near a lake, offering a peaceful atmosphere and beautiful views. Guests can enjoy the outdoor pool, free breakfast, and Wi-Fi. The hotel's staff is friendly and helpful, with many guests praising the excellent service they received. Julian, in particular, stands out as a standout employee who goes above and beyond to make guests feel welcome and comfortable. However, some guests have reported issues with the hotel's cleanliness and maintenance, including outdated rooms and poor housekeeping. One guest also reported a problem with the hotel's phone system, claiming that their calls were not answered. Overall, the hotel's strengths outweigh its weaknesses, but there is room for improvement in terms of maintenance and customer service.
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