Tampa
OYO Hotel Dundee By Crystal Lake
50.61
50.61
Overview
Simple rooms with flat-screens in an unassuming budget hotel offering free breakfast & parking.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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Overall
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This review is for a budget hotel in Dundee City, which offers simple rooms with flat-screens in an unassuming environment. The hotel provides free breakfast and parking, but several guests have reported cleanliness and maintenance issues. The staff's behavior and customer service have also been a concern for many reviewers.One guest mentioned that the hotel was closed when they arrived, and the front desk staff was rude and unhelpful. Another reviewer reported finding cockroaches in their room, while some guests experienced issues with the air conditioning, Wi-Fi, and TV remote. Some rooms have been described as "dirty," "filthy," and "infested with bed bugs." Guests have also reported discrepancies in the room rates and fees charged. Some reviewers felt that the prices were misleading, and others experienced problems with refunds. Despite these issues, some guests have praised the hotel's location and the friendliness of the staff. However, it's essential to note that several reviewers have expressed disappointment and frustration with their stays. The hotel's maintenance and cleanliness need significant improvement to meet the standards of OYO's guests.
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