This business location has received numerous reviews from satisfied customers, with many praising the quality of work, professionalism, and customer service. The installers are often described as courteous, efficient, and thorough, with a focus on delivering excellent results. Many customers have mentioned that they were impressed by the transformation of their spaces after the installation.However, there are a few instances where customers have expressed concerns about the sales process, with some feeling pressured to make a decision quickly and others feeling that the sales representative was not entirely truthful about the process. One customer also mentioned that they were disappointed with the price, feeling that it was higher than comparable competitors.Despite these minor issues, the overall consensus is that Ox Floors is a reputable company that delivers high-quality work and provides excellent customer service. The team is committed to ensuring that customers are satisfied with their work, with some going above and beyond to address any issues that may arise.One issue that stands out is the sales process, which can feel high-pressure and may not always be transparent. Some customers have reported feeling overwhelmed by the sales representative's tactics and feeling that they were not given a clear understanding of the process and pricing. To address this, it would be helpful if the company could provide clearer and more transparent communication throughout the sales process.