The location of Otto's Pretty Paws is a multi-faceted business that offers a variety of services, including dog boarding, grooming, and pet care. The staff is known for being friendly and welcoming, with many clients praising their kindness and care for their pets. The business is wheelchair accessible, making it a great option for pet owners with mobility issues. However, one client did mention a lack of communication between the front and back of the house, which resulted in a miscommunication about nail trimming services. This issue is highlighted as a potential drawback to the business.Clients have praised the business for its cleanliness and the way the staff takes care of their pets. Many have mentioned that their pets seem to enjoy the experience and even look forward to going back. The business offers a range of services, including nail trimming, baths, and haircuts, and has a good reputation for being reasonably priced. One client did mention that the business has a good selection of pet supplies, including food and toys.Overall, Otto's Pretty Paws seems to be a well-regarded business that offers a range of services for pet owners. However, the issue with communication between the front and back of the house may be something that the business needs to work on to improve customer satisfaction. With a good reputation and a wide range of services, this business is a great option for pet owners in the area.