The given location, serving as the Community & Government, Public Transportation, and School bus service for the Osceola County School District, has been plagued by numerous issues. Most of the clients' reviews express extreme dissatisfaction with the services provided. Clients have expressed frustration with the unreliability of the buses, which are often late or don't show up at all. This causes inconvenience to parents who have to make alternative arrangements to get their children to school, often leaving their jobs to do so. Many parents have reported that their children have missed classes or have had to walk long distances to school due to the lack of transportation.In addition to the unreliability of the buses, many clients have reported that the staff at the transportation department are unhelpful and unprofessional. They often respond rudely to phone calls and are unresponsive to emails. This lack of communication has caused stress and frustration for many parents.The department has also been criticized for its favoritism towards certain groups of students, with some parents reporting that their children are not picked up from the same location as other students who live closer to the school. This has led to accusations of discrimination and unfair treatment.The company has received several complaints about the safety of the buses and the conditions under which students are transported. Some parents have reported that their children are forced to ride on overcrowded buses with inadequate safety features, and others have expressed concerns about the behavior of the bus drivers.Despite the efforts of a few good bus drivers, the overall service provided by the transportation department has been severely lacking. The company needs to address the issues of unreliability, poor communication, favoritism, and safety concerns in order to provide a better service to its clients. Until then, many parents will continue to experience stress and frustration with the current transportation system.