The location is easily accessible with a wheelchair-accessible parking lot and entrance. The staff is very helpful in answering questions on various legal matters, including Covid-related issues, evictions, and social security. They also provide advice on low-income cases or refer them to the right people or places if they can't help. A nice person answers the phone every time a call is made. The service is especially great with Mr Andrew. The location is a reliable lawyer referral service, being straight-forward with the Bar Association, and some attorneys offer a one-time review of a case for a low fee.