This review location is a part of a university with academic department, specifically Office of Admissions. The business provides services for students who are interested in attending the university. From the reviews, it's clear that the main issue with this location is communication and responsiveness. Many reviewers have reported difficulty in getting in touch with someone on the phone, long wait times, and unhelpful or unresponsive staff. This has led to frustration and disappointment for many students and parents who are trying to navigate the admissions process.The location has paid parking garage and parking lot available, but the hours of operation are limited, and the accessibility features are available, including wheelchair accessible seating, restroom, parking lot, and entrance.Some reviewers have also mentioned issues with delays in processing paperwork, incorrect information being provided, and a general lack of professionalism from the staff. This has led to some reviewers considering other universities instead.On the positive side, some reviewers have mentioned that they have had good experiences with certain staff members, such as Tom Colon, who was helpful and responsive. However, these positive experiences are not representative of the overall experience of many reviewers.Overall, the review suggests that the Office of Admissions at this university has room for improvement in terms of communication, responsiveness, and customer service. While the location has some positive features, such as accessible parking and hours, the issues with communication and staff professionalism are major concerns.