The Octapharma Plasma location at Building 8420, N Armenia Ave Avenue, Tampa City has a decent reputation among plasma donors. However, some issues have been reported. Donors have praised the friendly staff, clean facilities, and fast processing times, but many have complained about the lengthy waiting times due to understaffing. Several reviews have mentioned that the center is consistently short-staffed, which can lead to hours-long wait times, and some donors have even been turned away due to the long lines. Some reviewers have also mentioned that the center's customer service can be unprofessional and discourteous. One donor reported being treated rudely by staff, while another mentioned that they were told to "go somewhere else" after being deferred for no apparent reason. In contrast, some reviewers have praised the staff for being kind, welcoming, and professional. They have also appreciated the center's cleanliness and efficiency.Overall, the Octapharma Plasma location at Building 8420, N Armenia Ave Avenue, Tampa City has a mixed reputation. While some donors have had positive experiences, others have been turned off by the long wait times and poor customer service.Reviewers have recommended bringing a book or a task to work on while waiting, as wait times can be lengthy. Some have also suggested that the center hire more staff to alleviate the understaffing issues. Despite the issues, some reviewers have continued to donate at this location, citing the good payout and clean facilities. However, others have chosen to take their business elsewhere due to the poor experience. It is worth noting that the center's management has responded to some of the negative reviews, apologizing for any inconvenience and offering to discuss the issues further. However, it remains to be seen whether the center will take the necessary steps to address the issues and improve the overall experience for donors.