North American Moving Services

4.1

• (1 reviews)

100 7004 E Broadway Ave Avenue, Tampa

5.26

mil

100 7004 E Broadway Ave Avenue, Tampa

5.26

mil

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Website

Overview

North American Van Lines has been a leader in the moving industry since 1933. We specialize in long distance and local household moving.

Features

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Quality

4.0

Pricing

4.5

Overall

4.1

Innovativeness

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This moving company, North American Van Lines, has a mixed review history. On the positive side, many customers have praised the professionalism and courtesy of their staff, as well as the care taken with their belongings during the move. Several reviewers have noted that their moving coordinators were responsive and communicated effectively throughout the process.However, there have been some concerns raised about the company's pricing and the quality of service provided. A few reviewers have mentioned that their estimated costs were not accurate, and some have reported damage to their belongings during the move.One major issue that stands out is the company's handling of customer complaints and issues. Several reviewers have reported difficulty getting in touch with customer service representatives, and some have been told that their claims are not being processed. This lack of responsiveness and attention to customer concerns is a significant concern.Overall, while North American Van Lines has some strengths, it also has some notable weaknesses. Customers should be aware of these potential issues before hiring the company for their moving needs.A major issue, however, is the theft of customer's belongings. Some reviewers have reported that their items were stolen or went missing during the move, and the company's response to these issues has been inadequate.In terms of the company's innovativeness, it has invested in modern technology and processes to streamline its operations and improve the moving experience for its customers. However, some reviewers have noted that these efforts have not always translated to better service or outcomes.In terms of the company's features, they have a wheelchair-accessible parking lot, which is a great advantage for customers with mobility issues.In terms of the company's working hours, they are available 7 days a week, from 7am to 8pm, which is great for customers who need to schedule their move at a convenient time.One reviewer mentioned that they were not satisfied with the company's virtual estimate, as the virtual person was difficult to understand and not accurate.Overall, while North American Van Lines has some strengths and weaknesses, it's essential for customers to be aware of these issues before hiring the company for their moving needs.