Tampa
Nissan Brandon Service Center
7.20
7.20
Overview
Nissan repair and diagnostics offers in and near Tampa, FL. If you have a check engine light on, hear engine knocking, or need other car maintenance, we repair or maintain any Make or Model.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
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Quality
Innovativeness
Overall
Pricing
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The review is based on a large number of customer feedbacks and ratings for the Nissan dealership in Brandon, FL. The overall rating is 4.2 out of 5, indicating a generally positive experience. However, the quality of service is only 3.5 out of 5, suggesting that some customers have experienced issues with their vehicles after service.The pricing is consistently rated as excellent, with many customers praising the reasonable prices for services and parts. The innovativeness of the dealership is also notable, with some customers praising the use of modern technology and amenities.One major issue that arises from the feedback is the reliability of the dealership's service. Several customers have reported experiencing problems with their vehicles after service, including issues with the air conditioning, transmission, and brakes. Some customers have also reported being charged for unnecessary repairs.Additionally, some customers have reported poor communication and customer service from the dealership's staff. This includes being kept in the dark about the status of their vehicles, being pressured into making unnecessary repairs, and being treated unfairly due to negative reviews.Despite these issues, many customers have reported having positive experiences at the dealership, praising the friendly and helpful staff, the cleanliness and comfort of the waiting area, and the reasonable prices for services and parts.Overall, the dealership has a mixed reputation, with some customers experiencing excellent service and others experiencing issues with reliability and customer service. To address these issues, the dealership could improve its communication with customers, provide more transparent and accurate estimates for repairs, and ensure that all staff are trained to provide exceptional customer service.It's worth noting that the dealership has taken steps to address some of these issues, including offering to refund customers for unnecessary repairs and providing additional support for customers who have experienced problems with their vehicles. However, more needs to be done to ensure that all customers receive the high level of service and care that they deserve.In terms of specific staff, some customers have praised the service of Hamzah Mubarak, who is described as friendly, helpful, and knowledgeable. Others have praised the service of Richard, who is described as professional and courteous. However, some customers have reported negative experiences with Keith B, who is described as unhelpful and dismissive.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Car Sales
Car Detailing
Car Parts
Tire Sales
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Tire shop
Car repair and maintenance service
Auto repair shop
Auto body shop
Nissan dealer
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