This business has received numerous positive reviews from customers, praising the quality of the products, the knowledge and expertise of the staff, particularly Andrew, and the overall experience. Many customers have commented on the extensive selection of bonsai trees and the helpfulness of the staff in advising on their care and maintenance. Some customers have also appreciated the passion and enthusiasm of Andrew and his team, which creates a welcoming atmosphere.The business seems to have a good reputation for quality, with many customers expressing their satisfaction with the health and condition of the trees they purchased. However, there is some variation in the pricing scores, which suggests that some customers may have found the prices to be higher than expected.Overall, the business appears to be well-regarded for its quality products, knowledgeable staff, and pleasant experience. However, there may be some room for improvement in terms of pricing to make it more competitive and appealing to a wider range of customers.The only concern raised by a customer was the fact that the business was closed on a particular day, which caused some inconvenience. It's worth noting that this was likely an isolated incident and not a recurring issue.