This barbershop is a great place to visit, with a welcoming atmosphere and polite staff. The interior is immaculate, with a very relaxing vibe. The barbers are attentive to your haircut request, delivering exactly what you envisioned. They take pride in their work and customer service, making you feel valued as a customer. The services offered are modern and up to date, including braids, cuts, and hot towel shaves. However, there have been some issues with barbers not following directions and overpricing for poor service, which is something to be aware of. Despite this, the shop is generally very good, with a convenient location and good parking. The owners are responsive to feedback and are committed to providing a great experience for their customers. It's worth noting that there is no clear direction or clear process for booking appointments, which can sometimes be a bit confusing. This does not seem to be a consistent issue, but it's worth being aware of. The shop also offers a wide range of services, including beauty and wellness services, which can be beneficial for customers who want to take advantage of these services. Overall, New Heights Barbershop is a great choice for anyone looking for a premium grooming experience.