Mr. Pool of Pasco is a well-established supplier of above-ground pools, spas, and hot tubs, offering a wide range of products and services to their customers. The store has a long history of providing excellent customer service, with many customers praising the knowledgeable and friendly staff. The staff is willing to go the extra mile to assist customers, as seen in the numerous reviews highlighting their excellent service. They are also known for their fair prices and competitive pricing. However, there have been some issues with communication, particularly with regards to scheduling and delivery. A customer experienced a delay in receiving their pool and was not informed of the delay until the day before delivery. Additionally, there was a problem with a previous purchase where a customer was overcharged for chemicals and offered a different product instead of a refund. The store has made efforts to address these issues and improve their customer service. Despite these minor issues, the store has a strong reputation and is well-regarded in the community. The quality of their products is generally good, but some customers have experienced issues with installation and maintenance. Overall, Mr. Pool of Pasco is a reliable supplier of pool and hot tub products, but customers should be aware of the potential issues with communication and installation.