Tampa
Mr Pool Inc
15.69
15.69
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Small business
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Overall
Quality
Pricing
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The business appears to be a small, locally-owned company with a long history in the community. The overall experience is decent, but with some notable issues. Quality of products and services is average, with some inconsistent results. Pricing is fair, but not always competitive. The staff seems to be knowledgeable and helpful, but customer service can be a hit-or-miss.The company seems to be struggling with providing reliable support for their products, as evidenced by multiple reviews complaining about poor customer service and lack of follow-through on warranty claims. Some customers have also reported difficulties with installation and maintenance.Despite the issues, the company has a loyal customer base, with many reviewers praising the staff's knowledge and helpfulness. However, the negative experiences seem to be more common, and the company may benefit from addressing these issues to improve overall satisfaction.One issue that stands out is the company's tendency to shift blame onto third-party contractors, rather than taking responsibility for their own products and services. This can lead to frustration and mistrust among customers. Additionally, the company's refusal to accept returns or provide refunds for defective products has led to several negative reviews.Overall, while the company has some strengths, the negative experiences and lack of accountability may deter potential customers. It may be worth exploring alternative options for pool supplies and services in the area.
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Categories
Sports & Fitness
Swimming Pools
Home & Daily Service
Pool Service
Construction & Development
Building Materials
Swimming pool contractor
Hot tub store
Swimming pool supply store
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